An issue with Destiny 2 started appearing soon after update 2.7.1 went live around 9 am PT/12 pm ET. Players began reporting that in-game currency started going missing. Bungie began investigating the issue and took servers offline an hour later for emergency maintenance.
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Since then Bungie has offered hourly reports on the state of Destiny 2. It appears that an issue was discovered in the 2.7.1 update that caused players to lose their currency. Bungie began testing a fix for the issue internally around 12 pm PT/3 pm ET and validated the fix two hours later.
To solve the problem, Bungie says it will roll back all player accounts to how they were before Update 2.7.1. Unfortunately, this means that players may have to redo any progress or quests they completed between 8:30 am – 10 am PST when the update went live and servers were taken offline.
Any purchases made using Silver during this time will be restored and added back to the players’ accounts. Separately, Bungie is removing “The Pidgeon and the Phoenix” Lore for a “separate issue” and it will be resolved in a later update.
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According to the official Bungie Help Twitter account, Destiny 2 should be back online by 7 pm PT/ 10 pm ET. However, players should follow the Bungie account for updates.
Emergency server issues are rare but not uncommon for live service games. Destiny 2 servers went down for emergency maintenance soon after the launch of Shadowkeep and New Light.
For more on Destiny 2 and the Shadowkeep expansion check out IGN’s Destiny 2 wiki for our full coverage.
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Matt Kim is a reporter for IGN. You can reach him on Twitter.