PlayStation took to to Twitter to share the message, saying the “PS5 preorders could have been a lot smoother.”
“Let’s be honest: PS5 preorders could have been a lot smoother,” PlayStation said. “We truly apologize for that. Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details. And more PS5s will be available through the end of the year.”
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Pre-orders, according to Sony, were supposed to begin the day after the PS5 Showcase that revealed the price and release date of the PlayStation 5 alongside Final Fantasy 16, the sequel to 2018’s God of War, Hogwarts Legacy, and much more.
However, retailers began pre-orders that same night, and websites were crashing and many people were left without one, even though Sony had previously mentioned that PS5 preorders would not be a surprise.
Even those who did secure a PS5 preorder weren’t 100% sure they would stick, and retailers like Amazon began sending out e-mails saying it may not be able to deliver them to purchasers on the release day of November 12, 2020.
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Luckily, it appears people will have another chance to secure one for this holiday season. To help ensure you can get a PS5, be sure to follow our PS5 preorder guide and IGNDeals on Twitter for up-to-the-moment alerts on preorders.
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Adam Bankhurst is a news writer for IGN. You can follow him on Twitter @AdamBankhurst and on Twitch.