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Recently, reports emerged that the Nintendo Switch’s Joy-Con controllers are liable to “drift,” or move without any input from the user. This is a problem. And now Nintendo is addressing it.

Vice obtained an internal Nintendo customer support memo that states that support members are now being told to offer users free repairs for the broken controllers, no questions asked and even if the controllers no longer fall under Nintendo’s warranty. Additionally, those who paid for repairs are being offered refunds.

“Customers will no longer be requested to provide proof of purchase for Joy-Con repairs,” reads a line from the memo. “Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair […] confirm the prior repair and then issue a refund.”

In an official statement, Nintendo said it takes “great pride in creating quality products and we are continuously making improvements to them.” The company noted that it understands some Joy-Cons are “not responding correctly,” and the new, consumer-friendly free repairs and refunds appear to be an attempt on Nintendo’s part to make up for the issues.

In its statement and in the support documentation, Nintendo never acknowledges that the Joy-Cons have a problem from a design standpoint. Nintendo is currently being sued over the so-called “drifting,” so publicly admitting fault in that way is something the company is likely attempting to avoid.

“This drift issue simply prevents consumers from playing games in the way they are supposed to be able to on this device,” attorney Benjamin F. Johns told GameSpot sister site CNET. “It is extremely frustrating and I can understand why so many people are upset. We look forward to prosecuting this case.”

The legal team going after Nintendo have created a page for affected users to sign up to register their complaints. The lawyers, from Chimicles Schwartz Kriner & Donaldson-Smith, are looking to launch a class-action case against Nintendo.

Nintendo will release a new Switch model, the portable-only Switch Lite, in September. Additionally, an improved version of the original Switch will go on sale this August; it boasts a better battery life but other than that it is said to be the same as the launch edition.

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Madden NFL 20‘s official release date is August 2, but with the way EA games work, you can start playing much earlier if you’re willing to pay extra.

EA Access subscribers can start playing a trial of the game beginning on July 25. EA Access has been available on Xbox One since 2014, but the service launches on PlayStation 4 this week, so owners of Sony’s console can play Madden NFL 20 early as well through EA Access.

Madden NFL 20 is also launching on PC, and those with memberships to Origin Access can start playing early, too. There are reports online that Madden NFL 20 early access through Origin Access Premier begins July 24, but this is seemingly unconfirmed.

If history is any indication, the Madden NFL 20 early access trial on console and PC will let you play the full game (or presumably most of it) for a set number of hours, the exact number of which is unclear at this stage. All of your progress is likely to carry forward if you choose to buy the game outright. EA/Origin Access members save 10 percent on all EA digital content, which knocks down the price of Madden NFL 20’s standard version from $60 USD to $54 USD.

Another way to play Madden NFL 20 early is to pre-order one of the game’s more expensive premium versions. The Ultimate Superstar ($100 USD) and Superstar ($80 USD) editions unlock three days early, beginning on July 30. These premium SKUs also include various in-game extras.

Madden NFL 20 promises a series of updates and improvements. Among its most notable new additions is college football; a small selection of college football teams, including Florida and Oklahoma, are featured in the game’s new Face of the Franchise career mode. You can check out a preview of the mode in the video embedded above. Also new for Madden NFL 20 are X-Factor super-abilities for some of the league’s best players.

Call of Duty: Modern Warfare is just a few months away, but more information about the upcoming first-person shooter keeps trickling out. Ahead of next month’s multiplayer gameplay reveal, Activision pulled the curtain back on a new “robust weapon customization” system.

A blog post on the official Activision website details the breadth of options available once the Modern Warfare reboot launches on October 25 for PC, PlayStation 4, and Xbox One. The system is called “gunsmithing” and it allows you to find “the precise type and style of firepower you require for any type of multiplayer game mode.” You’re allowed to customize both the Primary and Secondary weapons to your heart’s content, changing things like muzzles, optics, magazines, and more. But there’s a catch–you can only fill five slots on any given weapon. So, an assault rifle will have nine different areas–the muzzle, laser, optic, stock, rear grip, magazine, underbarrel, barrel, and a perk–but only five of them can be filled at once.

No other details about gunsmithing were revealed, but the blog post claims that Modern Warfare will boast “an impressive array of options.” The official Call of Duty Twitter account posted a teaser showcasing the many variations available thanks to gunsmithing. You can check out the video below.

We got a chance to check out the game’s new 2v2 Gunfight mode, noting that the mode “is an excellent reminder of what gives Call of Duty’s multiplayer its lasting popularity.” It’s likely that this new mode and gunsmithing will make an appearance during Infinity Ward’s livestream on Thursday, August 1 at 10 AM PT / 1 PM ET / 6 PM BST on August 1 (3 AM AET on August 2).

New story details and images for Vader Immortal: Episode II have been revealed. The Star Wars VR experience sees you take control of a nameless salvager who’s been captured by Darth Vader.

“You will get to use the Force in Episode II,” Vader Immortal director Ben Snow said in an interview with StarWars.com. “The way we thought about this was, we wanted to give you the Vader equivalent of Yoda teaching Luke about the Force in Empire Strikes Back. So we wanted it to be slightly darker and more twisted. He talks about the power of the dark side as well as the things you can do with the Force.”

In Vader Immortal: Episode I, your character is captured by the Galactic Empire and taken to Vader’s castle on Mustafar–first seen in the movies in Star Wars: Rogue One. After escaping from the castle’s prison, you discover a lightsaber and attempt to sneak your way to freedom. Things ultimately don’t go very well for you though, and Vader discovers you. Impressed with your skill with a lightsaber, the Sith lord makes you his apprentice–although seemingly only temporarily as you’re just a means to an end for him.

“Our goal is to make the Force in Episode II as satisfying as the lightsaber felt in Episode I,” Snow said. To that end, you’ll primarily be using the Force–and not a lightsaber–to defend yourself and take on the enemies you encounter in Episode II.

New concept art for Vader Immortal: Episode II (embedded above) reveals that the next chapter of the story will include more scenes of Black Bishop as well. Introduced in the first episode, Black Bishop is helping Vader discover the secrets to mastering death, most likely to revive Padmé Amidala. “[Black Bishop] becomes quite important in Episode II, and we learn about his background,” Snow said.

Vader Immortal is canon in the Star Wars expanded universe of stories, taking place directly after the events of Star Wars: Secrets of the Empire (between Revenge of the Sith and Rogue One). The VR experience is available for Oculus Quest. A release date for Vader Immortal: Episode II has not been announced.

Fortnite Season 9 is coming to a close very soon. The final set of weekly challenges from this season rolled out earlier this month, and a giant robot recently did battle with the monster that was once encased in ice beneath Polar Peak, changing the landscape of the island and setting the stage for Season 10 to begin in August.

Before we get there, however, developer Epic Games still has some Season 9 content in store for players. Not only is there a Fortnite birthday event coming up this week (which is expected to introduce its own assortment of tasks to complete and rewards to unlock), the studio has released a set of Overtime challenges. These tasks encourage players to make the most of the remaining time in Season 9 by powering through Battle Pass levels and unlocking cosmetics.

The first set of Overtime challenges is now live across all platforms, with additional tasks on the way over the next few days. Like weekly challenges, these are divided up into two categories, one of which is available to everyone, while the other is reserved for those with a Season 9 Battle Pass.

We’ve rounded up all of the Fortnite Season 9 Overtime challenges available so far below. Check back often, as we’ll continue to update this list as more challenges become available. If you need a little assistance with some earlier missions, you can check out our comprehensive Fornite Season 9 challenge guide, which we’ve been updating with guides and helpful information from the very start of the season. It has everything you could possibly need to know to get caught up fast.

Fortnite Season 9 Overtime Challenges

Battle Pass

• Stage 1 of 2: Reach Battle Pass tier 23 — Skin reward
  • Stage 2 of 2: Complete free Overtime challenges (3) — Skin reward
• Stage 1 of 2: Reach Battle Pass tier 71 — Skin reward
  • Stage 2 of 2: Complete free Overtime challenges (6) — Skin reward
• Stage 1 of 2: Reach Battle Pass tier 87 — Skin reward
  • Stage 2 of 2: Complete free Overtime challenges (9) — Skin reward

Free

• Eliminate others with the assistance of a Friend in your party (25) — 2,500 XP reward
• Damage opponents with shotguns [try Party Assist!] (2,500) — 2,500 XP reward
• Visit Loot Lake, Polar Peak, and Pressure Plant — Ready to Fight loading screen

Visit Loot Lake, Polar Peak, And Pressure Plant

Most of the initial Season 9 Overtime challenges are fairly straightforward, but the one that’ll require the most legwork asks you to visit three different locations: Loot Lake, Polar Peak, and Pressure Plant. Fortunately, this task is easy enough to complete. All you need to do is make your way to the aforementioned locations at some point during a match. You don’t need to visit all three within a single round, so you can land in one, get yourself eliminated, then jump into a new match and glide to the others until you’ve visited all three. Complete the challenge and you’ll unlock a special loading screen for your troubles.